Thursday, November 19, 2020

Dragon Medical One Setup Instructions

 


Thank you for purchasing Dragon Medical One subscription; a cloud-based solution from the world leader in speech recognition technology. Find below all the information and links you will need to begin working with Dragon Medical One. Please review the information below.


Dragon Medical One Setup Instructions


INTERNET ACCESS REQUIREMENTS

Dragon Medical One is a cloud-based speech recognition solution. A company will frequently have firewall rules and/or content filters which limit internet access. In order to install and properly operate this solution, you must be able to access the following Internet domains and ports.

URL

Port(s)

Resource

dragonmedicalone.nuance.com

80

Software distribution and installation

*.nuancehdp.com

443

Secure channel for speech recognition service.

https://healthcareid.nuance.com/

443

Nuance Healthcare ID

*.sendgrid.net

443

NMC password reset email

HTTPS://*.nuanceunderstanding.com

443

Secure channel for the Dragon Medical Advisor service.

SOFTWARE DISTRIBUTION AND INSTALLATION

As a cloud-based streaming speech solution, Dragon Medical One has a small installation footprint and is very easy to install and distribute. Nuance provides (2) mechanisms for software distribution; ClickOnce installation and Stand-alone deployment. The method that you chose to distribute the software is entirely dependent on your IT infrastructure and how your other applications are distributed and managed. Generally speaking, Dragon Medical One should be co-installed with your other applications to support dictation directly into the target applications. Both of these distribution methods are described below.

The Click-Once distribution method allows end-users to download and install the software directly onto their local PCs. This installation method does not require elevated administrative rights to perform the installation and can significantly simplify application distribution and installation.

The Stand-alone distribution method should be used if your organization leverages remote access and /or virtual desktop solutions such as Citrix or Windows Terminal Services. Please note: These types of deployments may require additional fees. you will need to request this if needed.

ClickOnce DRAGON MEDICAL ONE INSTALLATION DOWNLOAD

The link below is for clinicians who will be using Dragon Medical One. Distribute the link below to the users and computers of Dragon Medical One if you want your users to install the software directly on their local machines. From this page, users can access the software as well as training videos. Clinicians simply click the download link on this page and can begin dictating a few minutes later.

Important Note: You need to make sure to open the link below with Internet explorer or right-click and copy the link and paste it into Internet Explorer, it will not work with any other Internet browser for the download.

Click Here to Download

Scroll down the page and click on the "Install Dragon Medical One" link to install.

Fill out your login information as follows;
User: ????????
Password: ?????????

 


PowerMic Mobile DMO Microphone App

In order to use PowerMic Mobile with Dragon Medical One, there is no desktop software required. Regardless of whether you have deployed DMO locally or as a virtual application, your clinicians simply need to install the mobile application.

  • If you previously used a PowerMic mobile, you will need to delete the previous PowerMic profile user.

Please refer to the PowerMic Mobile administrator resource page Here for additional details.

APP PAIRING

Pairing PowerMic Mobile with Dragon Medical One: The User Name entered in the App is the same as their Dragon Medical One User Name. In the event that the App does not automatically pair with Dragon Medical One upon login, a pairing ID can be generated by clicking the microphone icon on the Dragon Bar (only when PowerMic Mobile is selected as the Microphone upon logging into Dragon Medical One).

Please refer to the PowerMic Mobile administrator resource page Here or PowerMic Mobile End User Guide Here for additional details.

MOBILE APP INSTALLATION & CONFIGURATION

The next step is for your clinicians to install and configure the mobile application. For your convenience, we have provided the following user installation instructions.

(Please note that if you previously used a different profile or trial, you will need to delete the previous software from your computer.)


End-users must open this email and click the configuration link from their mobile device.

This portion of the email should be sent to your users via email, weblink or PDF, so that it may be opened on their mobile device:

YOU MUST VIEW THIS PORTION ON YOUR MOBILE DEVICE
PowerMic Mobile allows you to use your iPhone or Android smartphone as a secure wireless microphone for dictation into Nuance desktop speech recognition solutions. This application has been developed by Nuance for use with their desktop speech recognition applications. Please follow the instructions below to install, configure, and begin using this application.

Step 1: Download the PowerMic Mobile app

iPhone Users ( requires iPhone 5 and iOS 9.3.5 or greater ):
Click Here to Download the PowerMic Mobile app

Android Click Here to Users (requires Android 6.0 or greater):
Click Here to Get it on Google Play

Step 2: Configure the PowerMic Mobile app

iPhone Users: Once you have downloaded the app, click the following link from your smartphone to configure the application:
or copy and paste this link:
dmic://config_?NmsToken=MTU1NDlFRjYtOEEzOC00OTZCLUI4NTAtMjZDQzYzNDM3NUY0

Android Users: Once you have downloaded the app, click the following link from your smartphone to configure the application:
or copy and paste this link:
http://config_?NmsToken=MTU1NDlFRjYtOEEzOC00OTZCLUI4NTAtMjZDQzYzNDM3NUY0

Step 3: Log in using your Nuance Application Login ID (User info above)

First, log into the Nuance desktop application, then log into the PowerMic Mobile app using your Nuance Application Login ID to automatically pair with the target application.

If you need any assistance with installation or getting started with PowerMic Mobile, please refer to the PowerMic Mobile End User Guide Here or contact your site administrator or our support team.


 Technical Support Contact Information
As a Dragon Medical One Professional Service Member, you now have access to a wealth of dictation, transcription, and speech recognition resources available to you.


Customers Support Contact Information


Submit Support Ticket Online: Click Here
By Email: support@dictationone.com
By Phone: 1-929-575-4500

Hours of operation: 8:30 AM to 5:30 PM eastern time
for weekends and holidays please email or submit the online form.

 


Thank You for Choosing DictationOne

 

If we may be of further assistance, please email our customer service team at customerservice@DictationOne.com

The DictationOne Team
www.DictationOne.com   |   p: 929-575-4500   |   f: 718-841-9446

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